Last revised Nov 2, 2010 
 Warranty of Merchantability
All artwork(s) listed for sale are original and created by the Artist Marcus Lim.. All artwork(s) listed on sale are in mint condition and are constantly examined to ensure their quality, before shipping to buyers. The Artist reserves the right to refuse any purchase(s) of the artwork(s) to the buyer(s), should they be found with any problems / defects prior to sales and delivery.
All prices of artwork(s) are nett-priced and in Singapore dollars.
 Confidentiality of Transactions
As the Artist uses Paypal as the third-party payment system, any transactions and personal information such as name, e-mail address, delivery address, telephone number and credit card information will be kept by the third-party system with the strictest confidence.

The Artist ccasionally provides the opportunity for visitors to supply their email address for the purpose of receiving a newsletter and any updated information. These email addresses will only be used for this purpose and will never be shared with unaffiliated third parties unless you have provided your consent for us to do so. At a minimum, we will always give you the opportunity to opt out of receiving such materials. In addition, where applicable, the Artist will follow all local requirements, such as allowing you to opt in before receiving unsolicited contact.


  Confirmation of Purchase

The Artist will send an electronic acknowledgement to the customer within 24 hours or by the next available business day, whichever applies, upon successful submission of the electronic order.

If artwork is unavailable for sale due to some reasons, the Artist will send further messages to the buyer for further action.

Payment Processing

The website offers Paypal as the primary mode of internet and credit card payment processor. Paypal uses SSL 128 bit technology to encrypt shopping and payment information and consumers' data against unauthorized access.

The purchase details, along with the buyer's credit card and bank account information, are encapsulated and stored, using encrypted and digitally-signed protocol form on Paypal's computers that are not connected to the Internet. This ensures that the information passed is secure and tamper-proof. PayPal is committed to handling your customer information with high standards of information security.

PayPal restricts access to the member's personally identifiable information to their own employees, who need to know that information in order to provide products or services to Paypal members. PayPal maintains physical, electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information. PayPal test their security systems regularly and contract with outside companies to audit our security systems and processes. For more information on PayPal's buying security practices, please visit the PayPal Security Center.

Other modes of payment open to buyers on include

1. Bank Funds Transfer (POSB/OCBC)
2. Cheque payments
3. Cash on Delivery (COD)

Both options are available upon email communication and agreement with the buyer and the Artist.
Upon agreement, the Artist will advise buyers further on how to direct their payments and bank transfers.

During your checkout
Paypal users
An email will be sent to the buyer within the day, confirming the purchase of the item and other instructions to be made to the Artist, prior delivery.

Other payment modes
Any payment not received within 3 working days from date of purchase, will be deemed as void and will automatically be cancelled.


Shipping and delivery
The Artist will ship / deliver the artwork(s) within 5 business days' upon receipt of your payment via Paypal.

Other payment modes
For cheque payments, the Artist will ship / deliver the artwork(s) within 2 days from date of cheque receipt and clearance.

The Artist will deliver the artwork(s) within 2 days from date of receipt of payment, for buyers making payments via Bank Transfers.

Delivery within Singapore
Delivery is free for artwork(s) delivered personally within Singapore by the Artist. For any unforseen circumstances the Artist is unable to deliver the artwork(s) personally, the Artist will arrange for a reliable third party courier service to deliver the artwork(s), with the consent and agreement from the buyer(s) at no extra charge.

International shipping
Shipping prices for each artwork are clearly specified with the price of the artwork on the Sales page. This shipping price includes packaging and shipment to all listed addresses from countries and international zones using the services of the Singapore Postal Services. No additional payments / charges will be required from buyers unless otherwise negotiated and agreed upon between the buyer(s) and the Artist.

International shipping however, will not be available to P.O. Boxes.

Packaging of artwork(s) are done with high packaging standards to ensure the artwork(s) delivered, are to buyer's continued expectation and satisfaction with the quality of the artwork done by the Artist.

Packaged artwork(s) are attended with proper Singpost registered mail postal procedures, maximizing package track-eability at every stage of the delivery route to the addressed location via Singpost website.

Cancellation of Orders / Payments
The Artist reserves the right to cancel any purchase(s) as deem fit and upon agreement of the buyer.


A finalised sale of an artwork is deemed as one which has been paid for, delivered and accepted by the buyer.
All finalised sales after 3 days' from date of finalised sale, are non-reversible, i.e. paintings sold are non-exchangeable and non-refundable.

No refunds can be made once the artwork(s) has been paid in full, regardless of any mode of payment, and upon delivery and receipt of the artwork(s) by the buyer.

Refunds prior to date of delivery
Prior to delivery of the artwork(s), any payment(s) made by the customer via internet banking (for local transactions using Inter-bank funds transfer) or cheque payments will be given a full refund of the paid amount within 3 days' from date of confirmed purchase / payment prior to delivery.

  • For buyers using Paypal as mode of payment
    Within Singapore
    Buyers paying with Paypal will be given a full refund for any purchase cancellations made within 3 days' from date of payment.
    Any request for refunds sought by buyers after 3-day grace period, will not be entertained, and the painting will be processed to the buyer as per normal.

  • International buyers
    Buyers paying with Paypal will be given a full refund for any purchase cancellations made within 3 days' from date of payment.
    Any request for refunds sought by buyers after 3-day grace period, will not be entertained, and the painting will be processed to the buyer as per normal.


Dispute Resolutions

  1. Any dispute as to any matter arising under, out of, or in connection with the finalised sale between buyer(s) and the Artist shall be reviewed and settled by both parties.

  2. If no resolution can be reached between both parties on matters arising under, out of, or in connection with this contract, this dispute shall be submitted to Small Claims Tribunal (SCT) in accordance with its rules and procedures.

  3. If, and to the extent that, all disputes, controversies, or differences arising out of or in connection with this agreement, has not been settled by services offered by Small Claims Tribunal, within 30 days of the commencement of the mediation, it shall first be submitted to the Singapore Mediation Centre for resolution by mediation in accordance with the Mediation Procedure for the time being in force, unless any of the parties serve a written notice on all the other parties and the Singapore Mediation Centre stating that it does not agree to submit the matter to mediation.

    The parties agree to participate in the mediation in good faith and undertake to abide by the terms of any settlement reached


Copy of Sales Terms and Conditions
A copy of these Sales Terms and Conditions may be printed by using your browser's Print function.


Contact Information
Comments and questions regarding these Sales Terms and Conditions should be directed to the Artist.